4G Degraded Service
Resolved·Degraded performance·72 hours 36 minutesJune 18, 202312:45 AMJune 21, 20231:21 AMUTC
- Resolved · UTC
The incident has been resolved
- Update · UTC
This issue seems to be resolved with full power restored.
- Update · UTC
Cellsites are to have generators delivered and connected by Downer later this morning.
- Investigating · UTC
Our 4G supplier has multiple sites without power after lightning-damaged PowerCo assets. Tower sites are running off batteries and have auto-degraded coverage enabled which means your wireless service may be slow or connecting/disconnecting. PowerCo currently has an estimated restoration of midnight for power to these sites.