Unplanned Outage

Resolved

Operational

Started over 1 year agoMarch 12, 2025Lasted 23 minutesMarch 12, 20252:002:22 AMUTC

Updates

Resolved
March 12, 2025 at 2:22 AMUTC
Resolved
March 12, 2025 at 2:22 AMUTC
Marking as resolved. No further events/issues noted.
Update
March 12, 2025 at 2:21 AMUTC
Update
March 12, 2025 at 2:21 AMUTC
Monitoring for any further developments.
Update
March 12, 2025 at 2:13 AMUTC
Update
March 12, 2025 at 2:13 AMUTC
Connections all look to be reestablished. If you are facing an issue, please power cycle your modem and wait around 10-minutes before calling 0508 739 638.
Investigating
March 12, 2025 at 2:00 AMUTC
Investigating
March 12, 2025 at 2:00 AMUTC
We are investigating an unexpected reboot of our secondary core router. This has caused ADSL, VDSL & Fibre connections to briefly disconnect and then reconnect again. More updates to follow.

RexNetworks - Unplanned Outage – Incident details