RexNetworks - Te Puke Upstream Fibre Outage – Incident details

All systems operational

Te Puke Upstream Fibre Outage

Resolved
Major outage
Started about 2 years agoLasted about 7 hours
Updates
  • Resolved
    Resolved

    Vocus have completed this non-notified maintenance and we are seeing services come back online now.

  • Update
    Update

    Vocus' field team have been conducting maintenance on the fibre link from Tauranga to Te Puke. This was not notified to our upstream fibre connectivity provider nor any of their customers. The ETA for restoration was 6am this morning and they are chasing their field team for an update as that time has passed. More updates to follow.

  • Investigating
    Investigating

    Our upstream fibre connectivity provider in Te Puke currently is investigating an outage.