This incident has been resolved. Services are coming back online.
Update
Update
The location of the fibre strike has been identified. The field team is currently working on the repairs. We will provide further updates once we receive more information from the field. Thanks.
Update
Update
Damage has been identified on their core link to Omokoroa and Katikati. All Omokoroa and Katikati services are currently offline. Field resources are on their way to site.
Investigating
Investigating
There is a large-scale outage affecting customers across Katikati & Omokoroa. Our upstream provider's field team have been dispatched to investigate.
There is no current estimated restoration time.
