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An upstream connectivity provider has scheduled an equipment change (card swap).
Regions effected: Minden, Te Puna
Duration of outage expected: 60 minutes
An upstream connectivity provider has scheduled software updates.
Regions effected: Matamata
Regions effected: Opotiki
Regions effected: Rotorua
Regions effected: Napier
Regions effected: Auckland, Waikato
Regions effected: Te Awamutu, Hamilton, Tokoroa
Regions effected: Te Awamutu, Hamilton
An upstream connectivity provider has scheduled software changes.
What to expect:
A very brief data session interruption for FWA connections.
Devices will automatically reconnect
Duration of outage expected: 1-2 minutes
Regions effected: Tauranga, Te Puke, Papamoa, Katikati, Omokoroa
A core power component has been identified as defective causing a loss of service. A full mitigation will be completed tomorrow morning.
Service has been restored to customers. Please power cycle if you are still having issues connecting.
We are currently investigating an outage to our Paengaroa rural fibre network
We have seen improvements to performance.
Our upstream fibre partner is continuing to monitor their network.
They are seeing a reduction in latency and improvement in performance.
We are currently investigating a degraded performance issue with our upstream fibre partner. So far we have seen this issue effecting connections located in Te Puke, Greerton, Mt Maunganui & Papamoa.We'll post further updates as more information comes to hand.
May 2026 to Jul 2026
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