RexNetworks - Notice history

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RexNetworks Website - Operational

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Sep 2025 ยท 100.0%Oct ยท 100.0%Nov ยท 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

Nov 2025

Number 3 Road - Wireless
  • Resolved
    Resolved

    A technician has resolved this onsite. All services are restored.

  • Update
    Update

    A remote restart of link has not brought it back up. A technician is enroute to investigate onsite.

  • Investigating
    Investigating

    We are investigating an issue with services to Number 3 Road, Te Puke

Unplanned Outage - Hybrid Fibre (Central Road)
  • Resolved
    Resolved

    The backhaul radio at Central Road has had an unexplained reboot. Services have restored and we'll continue to monitor the radio behaviour.

  • Investigating
    Investigating

    Our rural hybrid fibre service has an unplanned outage. Our technicians are investigating currently.

Minden Hill Lane - Unplanned Outage
  • Resolved
    Resolved

    We have seen services restored for 15 minutes, however Chorus could cause further service impacts until they complete their maintenance works. If another long duration outage occurs we will update.

  • Update
    Update

    Chorus technical teams advised Unplanned Outage caused due to Planned activity carried under CRQ000612814852. Chorus technicians are working on a remote site. Please be advised this incident priority has been upgraded from P3 to P2 as per the impact analysis.

  • Investigating
    Investigating

    Services are currently affected. Technicians are making remote checks into cause. Next update on status change.

Tikitere Wireless - Power Outage
  • Resolved
    Resolved

    Power outage resolved.

  • Investigating
    Investigating

    Services are affected due to localised power outage. Batteries at site have now depleted and equipment is offline. Unison ETR is 3pm. Awaiting Unison restore. Next update on status change.

Upstream Provider Fibre Backhaul Outage
  • Resolved
    Resolved

    Chorus technicians have completed the splicing activities and carried out 200m temporary overlay which restored full services.

  • Update
    Update

    Chorus technicians have commenced splicing of the 200m overlay. Services are progressively restoring. Current ETR 21:00hrs 05/11/2025. Next update on status change.

  • Update
    Update

    Contractor has completed the excavation at second end. Chorus technicians have commenced preparing the cable at both ends. No current ETR. Next update on status change.

  • Update
    Update

    Chorus technician has confirmed the cable. Contractor has completed the excavation at one end and is currently working at second end. No current ETR. Next update on status change.

  • Update
    Update

    Chorus Technician has identified that the 96F fibre cable damaged by third party contractors. Currently contractor is on site and commenced excavation at one end. No current ETR. Next update on status change.

  • Update
    Update

    Chorus technician has performed OTDR test and identified a fibre break approximately 8.8km from PEG (Paengaroa) towards TPV (Te Puke). Technician is currently on site at the fault location and further investigation is underway. No current ETR. Next update on status change.

  • Update
    Update

    Chorus technician is on Paengaroa site and investigating. Please be advised in actual TPV-DWDM003 1/9/c3 is additionally impacted. No current ETR. Next update on status change.

  • Investigating
    Investigating

    There is a large-scale outage affecting backhaul fibre between Lynmore, Rotorua and Otumoetai. Our upstream provider's field team has been dispatched to investigate. There is no current estimated restoration time.

Oct 2025

No notices reported this month

Sep 2025

Minden Hill Lane - Outage
  • Resolved
    Resolved

    PowerCo restore. Fibre cabinet restore.

  • Investigating
    Investigating

    Services are affected due to localised power outage. No current ETR. Awaiting PowerCo restore. Next update on status change.

Sep 2025 to Nov 2025

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