Network Outage - Upstream Provider Fibre Outage
Resolved·Partial outage·5 hours 3 minutesMarch 17, 20258:04 PMMarch 18, 20251:07 AMUTC
- Resolved · UTC
This incident has been resolved. Services are coming back online.
- Update · UTC
The location of the fibre strike has been identified. The field team is currently working on the repairs. We will provide further updates once we receive more information from the field. Thanks.
- Update · UTC
Damage has been identified on their core link to Omokoroa and Katikati. All Omokoroa and Katikati services are currently offline. Field resources are on their way to site.
- Investigating · UTC
There is a large-scale outage affecting customers across Katikati & Omokoroa. Our upstream provider's field team have been dispatched to investigate. There is no current estimated restoration time.