Core Network Project - Impact#2
- Planned · February 06, 2026 at 12:00 PMUTC
Summary: Our team will be performing essential core network project work. This infrastructure change is necessary and our team will work to reduce outage periods where possible. Customer Impact: Affected Services: All services (Internet, Voice, and Data). Behavior: During this window, you will experience multiple service interruptions, and periods of no-connectivity. Please be aware that services may appear to restore and then go offline again several times as we reroute traffic. Action Required: No action is required on your part. We recommend avoiding any critical data transfers or updates during this 3.5-hour window. Once the work is complete at 4:30 AM, services should stabilize automatically. Note: If your service does not automatically restore after 4:30 AM, please try power-cycling your equipment (unplug for 30 seconds and plug back in). We apologise for the inconvenience and appreciate your patience as we conduct this project work.