RexNetworks Website - Operational
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Core Network
We are doing a scheduled reboot of our secondary core router (CCR2). Services connected will have an outage of up to 30 minutes from 1:00am. Some services will switch between core routers throughout this window.
Power & service is restored.
Fibre services are affected due to localised power outage. Equipment is currently offline. Awaiting PowerCo restore. Next update on status change.
Our team indentified an unresponsive network element. This has been power cycled and services are restoring. Any issues still present please power cycle your broadband equipment before touching base with support.
Our team are investigating a loss of service to our Paengaroa Rural Fibre network. Updates to follow.
2degrees are reporting no further issues with mobile calling. We can no longer replicate any calling issues either. We will close this off now. Any further issues with mobile please raise via standard support channels.
2degrees engineers have made changes that has improved mobile calling issues. We are continuing to monitor the situation.
2degrees engineers are continuing to work through the mobile calling issues. This is impacting some services and not others. We will update you when we have further information.
2degrees are having an outage impacting mobile calling currently. This will impact our mobile services. 2degrees engineers are working on the issue and we will post updates as we get them.
Our upstream network partner had a planned network migration project that has impacted our customer connections. Unfortunately we were not notified about this work. Connections are now restoring and coming online. If your connection is still offline after 9:20pm please try power cycling your router/modem.
The issue has been indentified and we are awaiting further updates from our upstream network partner. Updates to follow.
Our team is investigating the loss of all 4G/5G FWA connections. Updates to follow.
Our upstream provider has restarted part of their core and we are seeing services restore. Any continued issues please power cycle your router before getting in touch.
Our upstream 4G/5G FWA provider has a core issue at present which is causing a loss of service for customers. Their technical engineers are working to resolve. Updates will be posted when we hear more.
Issue resolved.
We sincerely apologize for the unforeseen service disruption experienced at 6:40pm today. Our team has resolved the issue, and all services are now fully restored. If you are still experiencing connectivity issues, please power cycle your router/modem (turn it off and back on) to refresh the connection. Thank you for your patience while we worked to get back online.
Feb 2026 to Apr 2026
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