RexNetworks - Notice history

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May 2026
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Notice history

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Jul 2026

JUL21
Core Network Maintenance
CompletedMaintenance1 hour 30 minutes
  • CompletedJuly 21, 2026 at 2:30 PMUTC
    Maintenance has completed successfully
  • In progressJuly 21, 2026 at 1:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 20, 2026 at 2:37 AMUTC

    We are doing a software update and reboot on our secondary core router (CCR2). Services connected will have multiple 15-minute outages from 1:00 am. Some services will switch between core routers throughout this window. We expect up to 3 instances of interruption during this work.

JUL13
Planned Upstream Outage - Equipment Swapover
CompletedMaintenance7 hours
  • CompletedJuly 13, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 13, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 29, 2026 at 11:48 PMUTC

    An upstream connectivity provider has scheduled an equipment change (card swap).

    Regions effected: Minden, Te Puna

    Duration of outage expected: 60 minutes

JUL8
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJuly 08, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 08, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 29, 2026 at 11:53 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Matamata

    Duration of outage expected: 60 minutes

JUL7
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJuly 07, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 07, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 29, 2026 at 11:52 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Opotiki

    Duration of outage expected: 60 minutes

JUL6
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJuly 06, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 06, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 29, 2026 at 11:56 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Rotorua

    Duration of outage expected: 60 minutes

Jun 2026

JUN29
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJune 29, 2026 at 6:00 PMUTC
    Maintenance has completed successfully.
  • UpdateJune 29, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • In progressJune 29, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 22, 2026 at 8:44 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Auckland, Waikato

    Duration of outage expected: 60 minutes

JUN23
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJune 23, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • UpdateJune 15, 2026 at 11:50 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Te Awamutu, Hamilton, Tokoroa

    Duration of outage expected: 60 minutes

  • PlannedJune 15, 2026 at 11:50 PMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Te Awamutu, Hamilton

    Duration of outage expected: 60 minutes

JUN22
Planned Upstream Outage - Software Change
CompletedMaintenance1 hour
  • CompletedJune 22, 2026 at 1:15 PMUTC
    Maintenance has completed successfully
  • In progressJune 22, 2026 at 12:15 PMUTC
    Maintenance is now in progress
  • PlannedJune 14, 2026 at 8:05 AMUTC

    An upstream connectivity provider has scheduled software changes.

    What to expect:

    • A very brief data session interruption for FWA connections.

    • Devices will automatically reconnect

    Duration of outage expected: 1-2 minutes

JUN17
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJune 17, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 17, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 17, 2026 at 11:00 AMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Tauranga, Te Puke, Papamoa, Katikati, Omokoroa

    Duration of outage expected: 60 minutes

JUN16
Planned Upstream Outage - Software Updates
CompletedMaintenance7 hours
  • CompletedJune 16, 2026 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 16, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • PlannedJune 16, 2026 at 11:00 AMUTC

    An upstream connectivity provider has scheduled software updates.

    Regions effected: Tauranga, Te Puke, Papamoa, Katikati, Omokoroa

    Duration of outage expected: 60 minutes

May 2026

Paengaroa Rural Fibre - Outage
ResolvedPartial outage2 hours 10 minutes
  • ResolvedUTC

    A core power component has been identified as defective causing a loss of service. A full mitigation will be completed tomorrow morning.

    Service has been restored to customers. Please power cycle if you are still having issues connecting.

  • InvestigatingUTC

    We are currently investigating an outage to our Paengaroa rural fibre network

Degraded Performance
ResolvedMajor outage3 hours 5 minutes
  • ResolvedUTC

    We have seen improvements to performance.

  • MonitoringUTC

    Our upstream fibre partner is continuing to monitor their network.

    They are seeing a reduction in latency and improvement in performance.

  • InvestigatingUTC

    We are currently investigating a degraded performance issue with our upstream fibre partner.

    So far we have seen this issue effecting connections located in Te Puke, Greerton, Mt Maunganui & Papamoa.

    We'll post further updates as more information comes to hand.

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