RexNetworks - Notice history

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Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Notice history

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Oct 2024

OCT26
Te Puke Quarry Road | Network Maintenance
CompletedMaintenance1 hour
  • PlannedOctober 26, 2024 at 4:00 PMUTC

    Our team are conducting upgrades and improvements to the Te Puke Quarry Road cabinet. This will result in a connectivity outage while this takes place. Affected services should come back online after this is completed, should you have any issues please power cycle your device before getting in touch with our support.

OCT23
Planned Upstream Fibre Outage - Rotorua Region
CompletedMaintenance7 hours
  • PlannedOctober 23, 2024 at 10:00 AMUTC

    Our upstream fibre connectivity provider has scheduled maintenance in the Rotorua region. This is to perform network shifts. This should only cause a brief outage of up to 60 minutes.

OCT22
Planned Upstream Fibre Outage - Rotorua Region
CompletedMaintenance7 hours
  • PlannedOctober 22, 2024 at 10:00 AMUTC

    Our upstream fibre connectivity provider has scheduled maintenance in the Rotorua region. This is to perform network shifts. This should only cause a brief outage of up to 60 minutes.

OCT21
Planned Upstream Fibre Outage - Rotorua Region
CompletedMaintenance7 hours
  • PlannedOctober 21, 2024 at 10:00 AMUTC

    Our upstream fibre connectivity provider has scheduled maintenance in the Rotorua region. This is to perform network shifts. This should only cause a brief outage of up to 60 minutes.

OCT18
Te Puke Quarry Road | Network Maintenance
CompletedMaintenance1 hour
  • PlannedOctober 18, 2024 at 4:00 PMUTC

    Our team are conducting upgrades and improvements to the Te Puke Quarry Road cabinet. This will result in a connectivity outage while this takes place. Affected services should come back online after this is completed, should you have any issues please power cycle your device before getting in touch with our support.

Sep 2024

Paengaroa Rural Fibre - Outage
ResolvedPartial outage15 minutes
  • ResolvedUTC

    Our cabinet experienced a DC failure at 3:00pm related to the PowerCo shutdown on Roydon Downs Road. The cabinet was rebooted and returned online by 3:15pm with all services restored. Apologies for any inconvenience this may have caused.

  • InvestigatingUTC

    Our cabinet experienced a DC failure at 3:00pm related to the PowerCo shutdown on Roydon Downs Road. The cabinet was rebooted and returned online by 3:15pm with all services restored. Apologies for any inconvenience this may have caused.

Aug 2024

4G/5G FWA Connectivity Outage
ResolvedPartial outage1 hour
  • ResolvedUTC

    We are seeing widespread disconnections/re-connections from our FWA customers. The team are investigating currently. UPDATE: Connections are back. Please power cycle your modem if still offline.

  • InvestigatingUTC

    We are seeing widespread disconnections/re-connections from our FWA customers. The team are investigating currently. UPDATE: Connections are back. Please power cycle your modem if still offline.

AUG16
Te Puke Quarry Road | Network Maintenance
CompletedMaintenance2 hours
  • PlannedAugust 16, 2024 at 5:00 PMUTC

    Our team are conducting upgrades and improvements to the Te Puke Quarry Road cabinet. This will result in a connectivity outage while this takes place. Affected services should come back online after this is completed, should you have any issues please power cycle your device before getting in touch with our support.

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