RexNetworks - Notice history

Our upstream fibre connectivity provider has scheduled maintenance in the Rotorua, Bay of Plenty, Matamata regions. This is to perform a software update on the end user optical network terminals (ONTs). This should only cause a brief outage of up to 15 minutes.

Our upstream xDSL connectivity provider has scheduled maintenance in the Te Puke, Bay of Plenty Region. This is to perform a traffic migration. This should only cause a brief outage of up to 45 minutes.

We are switching to the recently installed alternative connectivity path as part of our diagnosis process for a fault that is occurring intermittently. Installation of this will result in a connectivity outage while this takes place. Affected services should come back online after this completes, should you have any issues please power cycle your device before getting in touch with our support.

Our upstream backhaul provider is installing a new module and alternative connectivity path as part of our diagnosis process for a fault that is occurring intermittently. Installation of this will result in a connectivity outage while this takes place. Affected services should come back online after this completes, should you have any issues please power cycle your device before getting in touch with our support.

One of our upstream partners is performing maintenance which will affect services for a 10-minute period. All services should be restored following this.

Our upstream fibre connectivity provider has scheduled maintenance in the Bay of Plenty region. This is to perform a software update on the end user optical network terminals (ONTs). This should only cause a brief outage of up to 15 minutes.

Our upstream fibre connectivity provider has scheduled maintenance in the Bay of Plenty & Waikato Region. This is to perform a software update on the end user optical network terminals (ONTs). This should only cause a brief outage of up to 15 minutes.

Our upstream fibre connectivity provider has scheduled maintenance in the Bay of Plenty & Rotorua Region. This is to perform a software update on the end user optical network terminals (ONTs). This should only cause a brief outage of up to 15 minutes.

Our upstream fibre connectivity provider has scheduled maintenance in the Bay of Plenty & Taupo Region. This is to perform a software update on the end user optical network terminals (ONTs). This should only cause a brief outage of up to 15 minutes.

Our upstream fibre connectivity provider has scheduled maintenance in the Rotorua Region for 29/02/2024 11pm onwards. The backup date for this is 5/03/2024 if works are postponed.

We are making some adjustments to our network routing. This is a continuation of the previous maintenance. Some domestic & international routes will be affected for a brief period as our network equipment relearns upstream paths.

We are making some adjustments to network routing as part of an investigation into an issue with the path to Cloudflare on a single prefix. Some international routes will be affected for a brief period as our network equipment relearns upstream paths.

We are doing an onsite service relocation and reboot on our secondary core router (CCR2). Services connected will have an outage of up to 30 minutes from 1:00am. Some services will switch between core routers throughout this window.