RexNetworks - Notice history

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Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
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Jan 2024

Te Puke Quarry Road Rural Fibre
ResolvedPartial outage5 hours 25 minutes
  • ResolvedUTC

    No further trouble seen. Some replacement equipment has been scheduled for install during the week of 12th Feb 2024.

  • UpdateUTC

    Monitoring for any further issues.

  • InvestigatingUTC

    We are investigating a connectivity outage on our rural fibre service. More updates to follow.

Tikitere Wireless Maintenance
ResolvedPartial outage2 minutes
  • ResolvedUTC

    Maintenance complete.

  • InvestigatingUTC

    Tikitere Wireless Maintenance. Trying to improve link stability.

Te Puke Wireless Maintenance
ResolvedPartial outage2 minutes
  • ResolvedUTC

    Maintenance complete.

  • InvestigatingUTC

    We are restarting Te Puke wireless panels.

Caution: Tikitere - Unison Transformer Failure
Resolved7 hours 45 minutes
  • ResolvedUTC

    Our technician has re-established power at site.

  • UpdateUTC

    The Unison team has finished their works. A RexNet tech will re-establish power to our services later today. The site is still running on battery backup.

  • UpdateUTC

    Unison fault team is onsite. Awaiting further update.

  • InvestigatingUTC

    Our team was notified of a power issue this morning. A technician confirmed the Unison Transformer is the issue on their power pole. Unison has been notified and fault team en route.

Dec 2023

DEC27
EMERGENCY: Replacement of Backhaul Link & DC UPS
CompletedMaintenance2 hours 40 minutes

  • Our team has scheduled some onsite maintenance to replace a tower radio and cabinet DC UPS module. This is part of the repair to an intermittent backhaul link drop occurring & a DC backup power supply fault.

    December 27, 2023 at 10:50 AMUTC
DEC4
Maintenance on Backhaul Link
CompletedMaintenance1 hour

  • Our team has scheduled some remote maintenance on the backhaul link to Tikitere. This is part of troubleshooting an intermittent link drop occurring. This should take less than an hour to complete.

    December 04, 2023 at 12:00 PMUTC

Nov 2023

NOV24
Network Maintenance in Auckland
CompletedMaintenance1 hour
  • In progressNovember 24, 2023 at 12:26 PMUTC

    TThe maintenance has been completed

  • PlannedNovember 24, 2023 at 12:00 PMUTC

    We are doing a scheduled software update and reboot on our secondary core router (CCR2). Services connected will have an outage of up to 30 minutes from 1:00am. Some services will switch between core routers throughout this window.

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